Webshunya Studios Pvt. Ltd. (“Webshunya,” “we,” “us,” or “our”) is a company registered in India, with its registered office at B5 , Parth Sarthi Tower, Nr Cambay Hotel, Sola bridge, Thaltej - 380054 (Home office operating remotely).
We provide website strategy, design, development, search visibility, paid advertising, reputation management, analytics, automation, and related digital-growth services.
This Privacy Policy explains what personal information we collect, why we use it, who we may share it with, and the choices available to you.
We take privacy seriously. We collect only the information reasonably required to operate our website, respond to enquiries, deliver our
services, and meet our legal and business obligations.
We do not sell personal information.
Section 1
Who This Policy Applies To
This Privacy Policy applies when you:
Visit the Webshunya website or its subdomains.
Submit an enquiry, application, audit request, or contact form.
Book a consultation or strategy call.
Communicate with us through email, telephone, WhatsApp, social media, or another channel.
Request or receive a proposal, quotation, contract, invoice, report, or service.
Become a client, prospective client, supplier, contractor, or business partner.
Authorise us to access a website, advertising account, analytics platform, CRM, business profile, or another business system.
When we collect information through our own website and business activities, Webshunya generally decides how that information is used.
When we process information solely on a client’s instructions, the client may remain responsible for that information, while Webshunya acts as its service provider.
Section 2
Information We Collect
The information we collect depends on how you interact with us.
Information you provide
This may include:
Your name, email address, telephone number, and job title.
Your company name, industry, website, and business address.
Information submitted through forms, booking tools, questionnaires, or surveys.
Project requirements, business objectives, timelines, and marketing priorities.
Emails, messages, meeting notes, feedback, and other communications.
Brand assets, website content, documents, images, and files shared for a project.
Billing information, tax details, invoices, and payment records.
Account access details or permissions provided for service delivery.
Your communication and marketing preferences.
Information collected through our website
When you use our website, we may collect:
Your IP address.
Browser, device, and operating-system information.
Approximate location based on your IP address.
Pages viewed and time spent on the website.
Referral source and campaign information.
Website interactions and form activity.
Cookie identifiers.
Error, performance, and security logs.
Sensitive and patient information
Our public website forms are intended for business enquiries.
Please do not submit patient records, medical histories, diagnoses, payment-card information, passwords, authentication codes, or other sensitive information through a general contact form, email, or messaging channel.
Section 3
Connected Platforms and Client Accounts
Clients may give Webshunya access to third-party platforms required for an agreed service.
These may include:
Website content-management systems.
Hosting and domain accounts.
Analytics and search-performance platforms.
Advertising accounts.
Google Business Profiles.
CRM and email-marketing systems.
Appointment-booking platforms.
Call-tracking and reputation-management tools.
Project-management and reporting systems.
We access these platforms only when authorised by the client and only to perform the agreed work.
Where possible, clients should provide user-level or partner access instead of sharing primary passwords.
Information obtained through a connected platform may be used to review performance, manage campaigns, update approved content, troubleshoot problems, prepare reports, and provide recommendations.
Our access may be removed by the client at any time. Removing access may prevent us from continuing services that depend on that platform.
Section 4
How We Use Your Data
We may use personal information to:
Respond to enquiries and meeting requests.
Understand your business and project requirements.
Prepare audits, proposals, quotations, and scopes of work.
Deliver our agreed services.
Manage projects, approvals, deadlines, and communication.
Create reports, recommendations, and performance analysis.
Operate, maintain, and secure our website.
Diagnose technical problems.
Process invoices and maintain financial records.
Manage suppliers, contractors, and business relationships.
Improve our services and internal processes.
Send relevant updates or marketing communication where permitted.
Prevent misuse, fraud, or security incidents.
Meet contractual, regulatory, accounting, tax, and legal obligations.
Establish, exercise, or defend legal claims.
We use information only where we have a reasonable business purpose, your permission, a contractual requirement, or another lawful reason.
You may choose not to provide certain information. However, this may prevent us from responding properly or delivering a requested service.
Section 5
Technology-Assisted Work
We may use software-assisted tools to organise research, review website or campaign information, prepare drafts, identify patterns, summarise material, and automate repetitive tasks.
These tools support our team. They do not replace professional review or responsibility.
Where practical, we limit the amount of personal or confidential information entered into external tools.
We do not intentionally enter patient records, complete payment details, passwords, authentication codes, or other highly sensitive information into general-purpose content or analysis tools.
Client-facing work may be reviewed, edited, and approved by a member of our team before delivery.
We do not sell private client information or turn it into a publicly available dataset.
Section 6
How We Share Data
We do not sell or rent personal information.
We may share limited information with trusted parties where necessary to operate our business or provide an agreed service.
These parties may include:
Technology providers
Providers of website hosting, cloud storage, email, analytics, scheduling, communication, security, payments, accounting, and project-management services.
Advertising and business platforms
Platforms used to deliver advertising, analytics, search, social-media, reputation, or marketing services requested by a client.
Contractors and specialists
Designers, developers, strategists, writers, media specialists, consultants, and other professionals supporting a project.
Such parties are expected to handle information confidentially and only for the work assigned to them.
Professional advisers
Lawyers, accountants, auditors, insurers, and other professional advisers.
Government and legal authorities
We may disclose information where required by law, a court order, a regulatory request, or where reasonably necessary to protect our legal rights or the safety of others.
Section 7
Data Retention
We retain information only for as long as it is reasonably required for the purpose for which it was collected.
The retention period may depend on:
Whether you remain a client or active business contact.
The duration of a project or contract.
The nature of the information.
Accounting, tax, and legal requirements.
Security and fraud-prevention needs.
The possibility of a contractual or legal dispute.
Whether an account or integration remains active.
Whether you have requested deletion.
Enquiries that do not become projects may be retained for a reasonable follow-up period.
Client records, contracts, invoices, and project documentation may be retained for longer where required for legal, financial, operational, or record-keeping purposes.
When information is no longer required, we may delete it, anonymise it, or securely restrict its use.
Some information may remain temporarily within routine backups until those backups are replaced.
Section 8
Data Security
We take reasonable steps to protect information from loss, misuse, unauthorised access, alteration, or disclosure.
Depending on the system and information involved, our safeguards may include:
Controlled access to business and client accounts.
Password and authentication controls.
Multi-factor authentication where available.
Secure website connections.
Restricted sharing of client credentials.
Reputable hosting and cloud-service providers.
Software maintenance and security updates.
Confidentiality obligations for team members and contractors.
Procedures for responding to security concerns.
No website, network, storage platform, or transmission method can be guaranteed to be completely secure.
You are responsible for protecting passwords, access codes, and other credentials under your control.
Please contact us promptly if you believe information connected with Webshunya has been lost, exposed, or accessed without permission.
Section 9
Your Rights
Depending on the law applicable to you, you may have the right to:
Ask whether we hold personal information about you.
Request access to your personal information.
Ask us to correct inaccurate or incomplete information.
Request deletion of information where it is no longer required.
Withdraw consent where our use depends on consent.
Opt out of marketing communications.
Raise a question or complaint about how your information has been handled.
Request information about the parties with whom your data has been shared.
Nominate another person to exercise applicable rights where the law permits.
These rights may be limited where information must be retained for legal, contractual, accounting, security, or dispute-related reasons.
We may request reasonable information to verify your identity before completing a privacy request.
Requests can be sent to [PRIVACY CONTACT EMAIL] with the subject line: Privacy Request
Section 10
International Transfers
Webshunya is based in India, but some clients, contractors, and technology providers may operate in other countries.
As a result, information may be stored, accessed, or processed outside the country in which it was originally collected.
Where international processing occurs, we take reasonable steps to work with established providers and apply safeguards appropriate to the nature of the information and the service involved.
These safeguards may include:
Contractual confidentiality obligations.
Access restrictions.
Security controls.
Data-processing terms.
Limits on how the information may be used.
Privacy laws and enforcement standards may differ between countries.
Section 11
Cookies and Tracking
Our website may use cookies and similar technologies to operate correctly, understand website activity, measure marketing performance, and improve the visitor experience.
Cookies may include:
Essential cookies
Analytics cookies
Preference cookies
Section 12
Children’s Privacy
Our website and services are designed for businesses and working professionals. They are not intended for children.
We do not knowingly collect personal information directly from children through our public website.
A child should not submit information, book a consultation, or use our services without the involvement of a parent or lawful guardian.
Contact us if you believe a child has submitted personal information without appropriate permission. We will review the request and take reasonable action where required.
Section 13
Third-Party Links
Our website, reports, resources, or communications may contain links to websites and services operated by third parties.
Webshunya does not control the privacy, security, content, or business practices of those third parties.
When you visit another website or use an external platform, its own terms and privacy policy will apply.
We recommend reviewing those policies before submitting information or connecting an account.
Section 14
Changes to This Policy
We may update this Privacy Policy when our services, technology, business practices, or legal responsibilities change.
The latest version will be published on this page with a revised “20 July 2026” date.
Where a change materially affects how personal information is handled, we may provide an additional notice through the website, email, or another suitable communication channel.
We recommend reviewing this page periodically.
Section 15
Contact Us
Questions, requests, or concerns about this Privacy Policy may be sent to:
Webshunya Studios OPC Pvt. Ltd.
Registered office: B5 , Parth Sarthi Tower, Nr Cambay Hotel, Sola bridge, Thaltej - 380054
Primary support email: admin@webshunya.com
Website domain: webshunya.com